Privacy Policy
Last updated: January 2026
Introduction
This Privacy Policy describes how Egyptafresh collects, uses, stores, and protects information submitted through our website. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide, including: name, email address, phone number, company name, city, and details about product inquiries. We also collect standard web analytics data such as IP address, browser type, pages visited, and referring URLs.
Purpose of Processing
We use the information collected to: respond to inquiries and quote requests, communicate about products and services, improve our website and user experience, comply with legal obligations, and maintain business records.
Legal Basis
We process personal data based on: your consent when submitting inquiry forms, our legitimate business interests in responding to trade inquiries, and compliance with applicable laws and regulations.
Data Sharing
We do not sell personal information to third parties. We may share information with: service providers who assist our operations (email hosting, analytics), logistics and shipping partners as needed to fulfill orders, and legal authorities when required by law.
International Data Transfers
As an international business, your data may be transferred to and processed in countries where we operate. We take appropriate measures to ensure your data is protected in accordance with applicable data protection laws.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, maintain business records, and comply with legal obligations. Inquiry data is typically retained for 3 years from the last interaction.
Your Rights
Depending on your jurisdiction, you may have rights including: access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, data portability, and objection to processing. To exercise these rights, contact us at [email protected].
Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Children's Privacy
Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact
For questions about this Privacy Policy or to exercise your data rights, contact us at: [email protected]